Evelya places great importance on respecting your privacy.
1. Collection of Personal Information
We are committed to protecting the confidentiality of your personal information. This section explains how we collect your information when you interact with our company. The personal information we collect may include, but is not limited to:
Direct Collection: We collect your personal information directly from you when you choose to interact with Evelya in various ways, including when you:
· access the Evelya platform
· claim a Evelya Discount
· register for a contest
· respond to Evelya emails or surveys
· contact us by phone
· browse our website
· make a book purchase on Evelya
· make a ticket purchase for an event on Evelya
You can also submit information to us through other methods, including (i) in response to marketing or other communications, (ii) via social media or online forums, (iii) by participating in an offer, program, or promotion, (iv) as part of an actual or potential business relationship with us, or (v) by providing your business card or contact details at trade shows or other events.
We use the personal information we collect to provide you with optimal service, personalize your experience with Evelya, and keep you informed about our offers and updates. Your trust is important to us, and we are committed to protecting your personal data.
We attach great importance to the protection of your personal information and your right to control its use. This section explains how we obtain and use your consent when you interact with Evelya.
2.1 Explicit Consent:
We obtain your consent transparently and precisely. When you provide us with your personal information to complete a transaction, verify your credit card, place an order, request a delivery, or return an item, we consider that you are giving us your consent for the specific use of that data. If we wish to use your personal information for other purposes, such as email marketing, we will ask for your implied consent or offer you the opportunity to opt out.
2.2 Withdrawal of Consent:
You have the right to refuse or withdraw your consent at any time regarding the collection, use, or sharing of your personal information. If you choose to withdraw your consent, we will inform you of the potential consequences of this withdrawal. However, please note that if you refuse to provide us with certain essential personal information (such as your contact information), it may affect our ability to provide you with the requested products or services.
If you change your mind after giving your consent, you can withdraw it at any time by contacting us at email@example.com or at Evelya Inc, 1375, Frank-Carrel Street, Suite #30, Quebec, Quebec, G1N 2E7, Canada. Your withdrawal of consent will not affect the legality of any previous use of your personal data.
3. Types of Personal Information Collected
Here are the types of personal information we may collect, along with examples of information:
1. Personal Information: We collect your email address, your name, and any other information you choose to include in the body of your email or responses.
2. Payment Information: When you make payments or transactions via the Evelya website or application, we receive your transaction information. The information we collect will include only the following information: Name, First Name, Email Address, Phone Number, Civic Address, Postal Code, Purchase Amount, Date of Purchase, and Payment Method.
3. Communication Preference Information: When you subscribe to our communications or participate in various collection initiatives such as contests, campaigns, or offers.
4. Information About Your Use of Our Websites or Applications: If you browse our website, we automatically receive your computer's IP address to better understand your browser and operating system. We may also collect information through cookies.
Credit card or debit card numbers and bank account information are never collected on our side. This private information is processed by the payment software we use: Stripe. Evelya uses Stripe as its payment collection platform. See this link to review Stripe's policies and terms
4. Access to Information
The personal information collected by Evelya is accessible to our employees or representatives who need it in the performance of their duties. Employees or representatives must at all times ensure its confidentiality and undergo regular training and awareness activities regarding security and the protection of personal information.
6. Servers and Payments
Our service is hosted on Amazon Web Services servers. Our main server is located in Canada. Evelya uses Stripe as its payment collection platform. See this link to review Stripe's policies and terms
7. Third-Party Service Providers
In general, the third-party service providers we use collect, use, and share your information as necessary to provide their services to us.
To protect your personal information, we take reasonable measures and follow industry best practices to prevent unauthorized access to your data or its loss, misuse, disclosure, alteration, or destruction.
We store all user data in secure databases protected by a variety of access controls meeting industry standards. Secure passwords, SSL encryption, disk encryption, firewalls, and other measures are in place to help protect your data. However, no company, including Stripe, can completely eliminate the risks associated with the transmission of personal information during online transactions, and you do so at your own risk.
9. Age of Consent
By using this site, you affirm that you are of legal age in your state or province of residence, or you have reached the legal age in your state or province of residence and consent to any dependent person under your responsibility using this site.
· Browser and device data, such as IP address, device type, browser type and version, screen resolution, operating system name and version, device manufacturer and model, language, plugins, modules, and language version of the sites you visit;
· Usage data, such as time spent on sites, pages visited, links clicked, language preferences, and pages that led you to or referred you to our sites.
· We may also collect information about your online activities on websites and devices over time and on third-party websites, devices, apps, and other online features and services.
11. Modification of this Policy
If our business were to be sold or merged, your information may be transferred to the new owners so they can continue to serve you.
12. Questions and Contact Information
If you wish to access, correct, modify, or delete the personal information you have provided to us, if you wish to file a complaint, or if you simply want more information, please contact us at: firstname.lastname@example.org or at Evelya Inc, 1375, Frank-Carrel Street, Suite #30, Quebec, Quebec, G1N 2E7, Canada.
The person responsible for access to documents and the protection of personal information is Mr. Jean-Michel Veillette, Co-founder of Evelya.
Evelya Inc 1375, Frank-Carrel Street, Suite #30 Quebec, Quebec, G1N 2E7, Canada. jean-michel.veillette@Evelya.co
13. Governance Rules
Here are the governance principles that Evelya has established regarding privacy and the protection of your personal information.
· Throughout the life cycle of personal information, roles and responsibilities are defined for various stakeholders within Evelya, from the Board of Directors to staff.
· The Board of Directors must be informed of any privacy incidents.
· A Committee on Access to Information and the Protection of Personal Information has been established to recommend policies and ensure their effective implementation.
· Complaints are always given top priority.
· Training and awareness activities are offered to employees to ensure the respect of privacy and the protection of personal information.
· A contact method is available at all times for any questions regarding the processing of personal information.
Evelya reserves the right to modify its governance rules at its discretion and without notice.